I had an awesome experience using this company. Prince was able to come out right away to check my AC (even on a holiday weekend!). My unit was very old and needed to be replaced and he advised me on the best and most affordable way to go about updating my unit. He was knowledgeable and provided several options to choose from that would best meet my needs. When it came time to replace the unit, Ice Bear Inc was there with the right price. Prince took away the old AC and installed a new one that works great! I would definitely recommend this company for HVAC needs and will use them again in the future.